AI search visibility for UK businesses

When a customer asks ChatGPT for a business like yours, does it name you?

More people now ask an AI assistant for a recommendation before they search. GPT Visibility shows you whether ChatGPT, Perplexity and Gemini mention your business, who they name instead, and the plain-English fixes that give you a better chance – whether you’re a plumber, a clinic, a law firm, an agency or an accountant.

Industries: Trades · Clinics & healthcare · Law firms · Agencies · Accountants · Local services

No obligation. No guarantees of rankings – just an honest measurement and a clear fix list.

45%of US consumers used AI tools for local business recommendations in the past year, up from 6% the year before.BrightLocal, Local Consumer Review Survey 2026 (US panel)
31%used ChatGPT specifically for business recommendations – the most-used AI tool for this.BrightLocal, March 2026
54%of UK adults use AI tools such as ChatGPT, Copilot or Gemini.Ofcom, Adults’ Media Use and Attitudes 2026

Ranking on Google isn’t the same as being recommended by ChatGPT

Plenty of businesses rank well on Google and are still never mentioned by ChatGPT. AI assistants give a short list – often two or three names – built from what they can read and verify: your website, your listings, and what other sites say about you.

If an assistant can’t read your site, can’t tell which towns you serve, or finds your details described differently in different places, it tends to name someone easier to describe. That isn’t a judgement on your work. It’s a gap in the record, and most of it can be fixed.

How the AI visibility audit works

  1. 1. Tell us about your business

    Name, website, the towns you serve and the services you want to win. Five minutes.

  2. 2. We ask AI what your clients ask

    Customer-style questions such as “emergency plumber in Leeds” or “family solicitor near Bristol”, asked several times on ChatGPT, Perplexity and Gemini. We never put your name in the question, so we measure real recommendations.

  3. 3. We check what AI can see

    Whether AI crawlers can reach your site, whether your schema and contact details are clear, and which sources the assistants cite.

  4. 4. You get a score, a rate and a fix list

    A GPT Visibility score out of 100, how often you were named, who was named instead, the pages AI relied on, and fixes in priority order.

New to this? Read how to get recommended by ChatGPT or find the guide for your industry.

Why a rate and not a screenshot? AI answers change from one run to the next. Asking the same question once tells you very little; asking it repeatedly tells you how often you’re actually recommended.

What we find on small business websites

From our first checks, which were on real UK accountancy practice websites (anonymised). The same issues apply to any business. These are technical findings only – each one is something an owner can act on.

Blocked

AI search crawlers turned away

A Leeds practice’s robots.txt allowed every bot, but the site returned “403 Forbidden” when fetched as OAI-SearchBot and PerplexityBot – likely a CDN or firewall setting. ChatGPT search can’t show sites it can’t read. How to check yours.

Missing

No business schema

A long-established family practice had no LocalBusiness or AccountingService structured data on its homepage, so its address, phone and services weren’t stated in machine-readable form.

Good

What “ready” looks like

Another practice had crawlers allowed, AccountingService schema, one consistent phone number, a full postcode and the town in its headline – a solid base to build AI visibility on.

We don’t publish client names or invent results.

AI visibility audit prices

Prices exclude VAT. Start free; only pay when you want the full picture. Payments are taken securely by Stripe.

Free snapshot

£0

  • 5 customer-style questions
  • Checked across AI assistants
  • Crawler access check
  • A short recorded video walkthrough of what we found
Request snapshot

AI Visibility Audit

£295 one-off

  • Full question panel, repeated runs per engine
  • Score, mention rate, competitors named instead
  • Sources AI cites – and where you’re missing
  • Priority fix list and 30-minute call
  • Fee credited against later work
Buy the audit – £295or start with a free snapshot
Most useful

Audit + Fix Sprint

£495 one-off

  • Everything in the audit
  • We make the technical fixes: crawler access, schema, consistent details
  • Service and town page recommendations written for you
  • Listing and outreach pitches drafted for your approval
  • Re-test after the fixes
Buy Audit + Fix Sprint – £495or start with a free snapshot

Monitoring

£200/month

  • Monthly re-run of your question panel
  • One-page trend report
  • New listing opportunities each month
  • Alerts if AI gets your details wrong
  • Cancel any time
Start monitoring – £200/monthor ask about monitoring first

Free guides to AI search

Let AI crawlers in

OAI-SearchBot, PerplexityBot and Google-Extended explained, with robots.txt rules.

All guides →

AI search visibility: questions businesses ask

Can you guarantee ChatGPT will recommend my business?

No, and you should be wary of anyone who says they can. There’s no form to submit and no way to buy a place in AI answers. We measure how often you’re named, fix what’s in your control, and re-test so you can see whether it moved.

How long does it take to see a change?

Technical fixes, such as unblocking AI crawlers, can matter within days. Being named more often usually takes weeks to a few months, because it depends on other websites and listings mentioning you consistently.

Which AI tools do you check?

ChatGPT, Perplexity and Gemini. We ask the same customer-style questions on each, several times, and report how often each one names you.

Do I need to change my website?

Often a little: making sure crawlers can reach it, stating the towns and services you cover in plain words, and adding accurate business schema. With the Fix Sprint we do the technical changes for you, with your sign-off.

Is this the same as SEO?

It overlaps. Good SEO helps, but AI assistants also lean on third-party sources – directories, roundups and forum threads – and on clear, consistent facts about your practice. The audit focuses on those signals.

What do you need from me?

Your business name, website, the towns you serve and the services you most want to win. Nothing else is needed for the snapshot.

Get your free 5-prompt snapshot

We’ll ask AI assistants five questions your clients might ask, check whether AI crawlers can reach your site, and send you a short recorded walkthrough of what we found. No obligation.